Course Description
Supervisors stepping into management face one of the most critical transitions in their careers: moving from task oversight to strategic influence. This program equips participants with the TLC Framework (Trust, Leadership Growth, Communication) to help them succeed as future-ready managers. By strengthening credibility, expanding leadership capacity, and mastering communication, supervisors will be prepared to unlock their influence “from the middle” and create impact at all levels of the organization.
The Challenge Supervisors Face
- Gaining trust and credibility from both team members and senior leaders.
- Struggling to shift from “doer” to leader and coach.
- Limited experience in delegation and decision-making.
- Difficulty communicating upward to senior leaders or downward to teams.
The TLC Framework for Supervisors
T – Trust Building
- Build credibility through integrity, fairness, and accountability.
- Foster psychological safety and confidence within teams.
- Lead by example through values in action.
Activity: “Trust Bank” – identifying trust deposits and withdrawals in real scenarios.
L – Leadership Growth
- Shift mindset from supervising tasks to developing people.
- Strengthen decision-making and effective delegation.
- Align team performance with organizational strategy.
Activity: Case study simulation – transitioning from problem-solver to enabler of solutions.
C – Communication Mastery
- Elevate presence through clarity, confidence, and charisma.
- Conduct feedback conversations that are both constructive and motivational.
- Learn to influence upward when managing bosses and stakeholders.
Activity: Role-play – handling a difficult conversation with both a team member and a senior executive.
Course Flow
- The Transition Challenge – What changes when moving from supervisor to manager?
- Trust Building – Foundation for influence and credibility.
- Leadership Growth – Expanding scope and mindset as a leader.
- Communication Mastery – Elevating impact through presence and influence.
- TLC Action Plan – Crafting a “First 90 Days Transition Roadmap.”
- Closing Charge – Anchoring leadership to values and purpose: “Remember Who You Are.”
Benefits for Your Organization
- Supervisors who transition smoothly into confident, effective managers.
- Improved trust and accountability across teams.
- Leaders who coach, delegate, and align with organizational strategy.
- Stronger organizational communication and influence at every level.
Why Choose Toni Miranda
Toni Miranda is a Global Leadership Trainer, Certified NLP Coach, and Emotional Intelligence Practitioner, with over 12 years of corporate leadership and 15 years as an entrepreneur. She empowers supervisors and mid-level leaders to thrive by combining practical leadership tools, emotional intelligence, and gospel-rooted values, ensuring transformation that is both strategic and purpose-driven.
Book This Training
Equip your supervisors with the trust, leadership, and communication skills to transition successfully into management. Book Toni Miranda for this training
Frequently Asked Questions
Q1: Why is this training essential for supervisors?
A1: Because the move from supervisor to manager requires a new mindset, stronger communication, and the ability to build lasting trust and influence.
Q2: What makes this program unique?
A2: Toni Miranda’s proprietary TLC Framework gives supervisors practical tools to lead with trust, grow as leaders, and communicate with authority.
